01
Monthly
Armed Response & Alarm Monitoring
24/7 dual-path radio monitoring with unlimited emergency armed response dispatches. For homes/businesses with existing radio alarms.
Tactical Operations & Control
About Sentinel Armed Response & Alarms
Sentinel Armed Response & Alarms provides dedicated sector monitoring, tactical armed response, CCTV remote monitoring, and electric fence compliance across Midrand, Centurion, and northern Johannesburg. Our sales team used to miss after-hours security inquiries while the control room was focused on emergencies. This chat is a live Soft Aware demo — for active alarms always call 011 805 4000.
Control Room & Sales
Control Room: 24/7/365 Emergency Dispatch
Sales & Audits: Mon – Fri 08:00 – 17:00
Digital Clerk: 24/7 monitoring rates, quote requests & site booking
Emergency & Control
Emergency Control: 011 805 4000
General Inquiries: control@sentinelresponse.example
Panic App: Linked directly to tactical vehicle GPS
Primary Sector Hub
Sector Base: Midrand, Johannesburg, Gauteng
Patrol Sectors: Waterfall, Kyalami, Halfway House, Centurion South
Transparent Pricing
Monitoring & Installation Packages
Clear monthly monitoring fees and hardware packages. Soft Aware Reception validates customer suburbs and explains existing alarm take-overs.
02
New Install
Residential Alarm System Package
8-zone Paradox/Texecom system with LCD keypad, battery backup, outdoor sirens, door contacts, and 4 pet-friendly passives.
03
CCTV Starter
4-Camera IP 4K CCTV System
Hikvision 4K IP night-vision cameras, 2 TB surveillance HDD, mobile app remote streaming, and surge-protected power supply.
04
AI Vision
8-Camera AI Analytics CCTV
Human/vehicle boundary recognition, 4 TB HDD, strobe-light active deterrence, and direct control room video verification link.
05
Perimeter
Electric Fence Monitoring Take-Over
Integration of existing Nemtek/Stafix energizers into our 24/7 radio monitoring grid with zone fault notifications.
Protocols & Coverage
Frequently Asked Security Questions
Clear instructions regarding response zones, existing equipment compatibility, and alarm test procedures.
What is monthly armed response and what is included?
Our armed response is R429 per month. It includes 24/7 monitoring, unlimited verified alarm responses by dedicated tactical officers, monthly automated system self-tests, and access to our Sentinel smartphone panic button app.
Can you link my existing alarm system or do I need new hardware?
If you already have a working Paradox, Texecom, DSC, or IDS alarm panel, our technician can link our radio/GSM transmitter during a free 30-minute switchover without replacing your internal sensors or keypads.
What is the process for scheduling a CCTV site assessment?
We provide a complimentary 45-minute on-site security assessment. A certified security assessor inspects lighting conditions, perimeter blind spots, conduit routing, and network connectivity before preparing an itemised proposal.
Is this chat channel monitored for live alarms?
No. This digital reception is strictly for product quotes, pricing queries, and site assessment bookings. If you are experiencing a security emergency or active alarm trigger, please call our 24/7 emergency control room at 011 805 4000.
Security Assessment
Book a Complimentary On-Site Security Audit
See how Soft Aware Reception turns security inquiries into booked site assessments and monthly monitoring recurring revenue.
Instant quote notification to demos-leads@softaware.net.za
Automatic suburb verification for sector coverage
Pre-qualifies existing alarm model & CCTV needs